Privacy Policy

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Last updated: February 17, 2026

Unwind Haven ("we", "us", "our") operates day-trip beach adventures and related booking services. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information we collect

Description:

We may collect:

  • Account and profile: name, email address, phone number, and (if you set one) password when you register or update your profile.
  • Booking details: package choices, dates, guest names, add-ons, and payment-related information necessary to complete your booking.
  • Next of kin / emergency contact: if you provide it in your profile or booking.
  • Usage data: IP address, browser type, pages visited, and similar technical data to improve our site and services.

2. How we use your information

Description:

We use your information to:

  • Process bookings, send confirmations, and manage your trips.
  • Process payments via our payment partners (e.g. Paystack, Stripe, PayPal).
  • Communicate with you about your bookings, updates, and customer support.
  • Send marketing or newsletters only if you have opted in.
  • Improve our website, security, and user experience.
  • Comply with applicable laws and protect our rights.

3. Sharing your information

Description:

We do not sell your personal data. We may share information with:

  • Payment providers to process transactions.
  • Service providers who help us run our business (e.g. hosting, email), under strict confidentiality.
  • Authorities when required by law.

4. Data retention and security

Description:

We retain your data for as long as needed to provide our services and meet legal obligations. We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

5. Your rights

Description:

You may request access to, correction of, or deletion of your personal data where applicable. You can update your profile and contact preferences in your account. For other requests, contact us at the details below.

6. Cookies and tracking

Description:

We use cookies and similar technologies for essential site operation, security, and (where you consent) analytics. You can adjust your browser settings to manage cookies.

7. Changes

Description:

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of our services after changes constitutes acceptance of the updated policy.

8. Contact

Description:

For privacy-related questions or requests, contact us at our contact page or via the email/phone on our website.

UNWIND HAVEN

UNWIND HAVEN — Relaxation